1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the site to remember information about your visit. Similar technologies include local storage, session storage, and pixel tags - this policy covers all of these.

2. Strictly Necessary Cookies

These are essential for the Service to function and cannot be switched off. They include:

• Session authentication tokens (keeping you logged in)
• Security cookies (CSRF protection)
• Load balancer cookies (routing requests to the correct server)

No consent is required for strictly necessary cookies under PECR and GDPR.

3. Functional and Analytics Cookies

Functional cookies remember your preferences - theme and display settings, language and locale. Analytics cookies require consent: where we use privacy-respecting analytics, the data is anonymised and aggregated, and we do not track individual users across sites.

We do not use advertising or targeting cookies, third-party social media tracking pixels, or any cookie that follows you across other websites.

4. Legal Basis

Under UK PECR and EU ePrivacy rules, we obtain your consent before setting non-essential cookies. Strictly necessary cookies are set without consent as they are required for the Service to operate.

5. Managing Cookies

You can control cookies in several ways:

• Cookie banner: use our consent tool when you first visit to accept or decline non-essential cookies
• Browser settings: most browsers allow you to block or delete cookies - see your browser’s help documentation
• Opt-out tools: for any third-party analytics we use, we will provide direct opt-out links here

Note: disabling strictly necessary cookies will prevent the Service from functioning correctly.

6. Third-Party Cookies

Some cookies may be set by trusted third-party services we use:

• Google Fonts: font delivery - may set performance cookies
• Stripe (payment processing): session cookies during checkout only
• YouTube and Vimeo (video): only if a coach has linked a video and you choose to play it. The player is not loaded until then. Video loads from YouTube’s no-cookie domain and from Vimeo with tracking disabled, so neither sets a tracking cookie on playback.

We do not control third-party cookies. Please refer to the respective privacy policies of these providers for details.

7. Retention Periods

How long cookies persist:

• Session cookies: deleted when you close your browser
• Persistent cookies: retained for up to 12 months unless you clear them earlier
• Third-party cookies: governed by respective provider policies

8. Changes and Contact

We may update this Cookie Policy as our practices evolve. Changes will be posted on this page with an updated effective date, and your continued use of RANQD after changes constitutes acceptance. Questions about our use of cookies? Contact us at hello [at] ranqd.app.